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Terms of Service

Please review our Terms of Service before using NEXPER.

NEXPER

Terms and Conditions

  • 1. Acceptance of Terms - By accessing and using NEXPER, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree, you must discontinue use of the platform.
  • 2. Service Description - NEXPER is an online platform that connects users with experts across various fields. Users can book appointments, attend webinars, and access other services provided by experts for a fee. NEXPER is not responsible for any advice or information provided by experts and will not be held liable for any actions taken based on such advice.
  • 3. User Registration - Users are required to register to access certain features of NEXPER. During registration, users agree to provide accurate, current, and complete information and to regularly update such information to keep it accurate, current, and complete.
  • 4. User Responsibilities - Users are responsible for their actions on NEXPER. This includes respecting appointment times, promptly paying for services, and adhering to guidelines or rules set forth by experts.
  • 5. Payments and Refunds - Users will transact payments through NEXPER's designated payment system. All payments, once completed, are non-refundable unless explicitly specified by the expert. Users agree to abide by the fees charged and cancellation policies set out by experts in their profiles. Issuing refunds is at the discretion of the experts.
  • 6. Expert Obligations - Experts on NEXPER commit to providing their services professionally and according to the standards or guidelines of their respective industries. Experts are responsible for setting their own fees and cancellation policies.
  • 7. KYC Requirements for Experts - Experts are required to complete Know Your Customer (KYC) procedures to receive payments. This includes providing correct identification and any other required information. Failure to comply with KYC requirements may result in delays or inability to process payments. NEXPER will not be held liable for any delays in payments due to incomplete or incorrect KYC information.
  • 8. Platform Fees and Payment Schedules - NEXPER reserves the right to change its platform fees in accordance with business needs and market conditions. Additionally, NEXPER reserves the right to adjust payment schedules and frequencies as required by its payment processing systems. Users and experts will be notified of any changes to fees or payment schedules in advance.
  • 9. Disputes and Mediation - Disputes between users and experts should primarily be resolved between the two parties. While NEXPER is not obligated to mediate disputes, it may choose to intervene in exceptional cases. NEXPER reserves the right to mediate any disputes and, if deemed necessary, issue refunds as a result of mediation. Users and experts agree to follow the dispute resolution process outlined in the NEXPER platform if mediation is sought.
  • 10. Intellectual Property - All content on NEXPER, including text, graphics, logos, and software, remains the property of NEXPER or its content suppliers, protected by international copyright laws. Users and experts must respect intellectual property rights and refrain from unauthorized use of protected content.
  • 11. Termination - NEXPER reserves the unilateral right to terminate or suspend any user's access if they violate any terms, without the obligation of prior notice. Termination does not waive any rights or remedies to which NEXPER may be entitled under this agreement or at law.
  • 12. Limitation of Liability - NEXPER is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use the service. This includes, but is not limited to, reliance by users on any information obtained from NEXPER or that results from mistakes, omissions, interruptions, deletion of files or emails, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to NEXPER’s records, programs or services.
  • 13. Indemnity - Users agree to indemnify and hold NEXPER, its affiliates, officers, directors, employees, agents, and licensors harmless from any claims or demands, including reasonable attorney fees, made by any third party due to or arising out of their content, violation of these terms, or their use of the platform, including but not limited to their use of the platform’s services, their connection to the platform, or their violation of any rights of another.
  • 14. Modifications to Terms - NEXPER can modify these terms at its discretion. Continuous use after changes indicates users' acceptance of these changes. Users should regularly review the terms to stay informed of any updates.
  • 15. Governing Law - These Terms are governed by the laws of Australia. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of Australia.
  • 16. Contact Information - For queries regarding these terms, contact support@NEXPER.app.
  • 17. Prohibited Actions and Content - Users must not:
    • a. Abuse and Spamming: Interfere with the platform, servers, or related networks.
    • b. Distribution of Adult Content: Post, distribute, or link to offensive or explicit materials.
    • c. Illegal Activities: Use NEXPER for illicit activities, including fraud and money laundering.
    • d. Misrepresentation: Impersonate others or falsely represent affiliations.
  • 18. Violations of Prohibited Actions and Content - NEXPER has the right to investigate violations and, based on its sole discretion, take actions such as content removal, suspension, account termination, and reporting to authorities. NEXPER reserves the right to take any legal action it deems necessary.
  • 19. Account Suspension, Deactivation, and Termination:
    • a. Right to Take Action: NEXPER may, without notice, suspend, deactivate, or terminate any user account for any violations.
    • b. Investigation: NEXPER might review reports of TOS violations and act accordingly.
    • c. Effect of Termination: Users' rights to NEXPER cease upon termination, and associated content may be deleted. NEXPER is not liable for any loss of data or content as a result of termination.
    • d. Revisions of Actions: Users can address concerns regarding actions taken on their accounts by contacting NEXPER.
  • 20. Protection of Minors and Underage Users:
    • a. Age Restrictions: NEXPER is intended for individuals above 16. Underaged individuals require parental consent and supervision.
    • b. Parental Consent: Underage users need active consent and oversight from parents or guardians.
    • c. Safety Measures: All users must refrain from harmful conduct towards underage users.
    • d. Reporting: Any harmful conduct towards or by underage users should be immediately reported.
    • e. Consequences of Violation: Violators of this clause may face account termination and potential reporting to law enforcement.
  • 21. Data Privacy and Ownership - NEXPER respects the privacy of its users. Users retain ownership of their personal data. NEXPER will only use user data in accordance with its Privacy Policy, which complies with international data protection regulations such as GDPR and CCPA. Users consent to the collection, use, and sharing of their data as described in the Privacy Policy.
  • 22. Accessibility - NEXPER aims to improve accessibility for all users but does not guarantee that all content will be accessible. We encourage users to provide feedback on how we can enhance accessibility. While we strive to meet accessibility standards, users acknowledge that not all features may be fully accessible at all times.
  • 23. User Conduct and Community Guidelines - Users agree to engage respectfully with others on the platform and follow community guidelines. NEXPER reserves the right to remove content or take action against accounts that violate these guidelines.
  • 24. Data Security - NEXPER implements security measures to protect user data. Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
  • 25. Third-Party Services - NEXPER may integrate with third-party services. Users agree to comply with the terms of any third-party services and acknowledge that NEXPER is not responsible for the functionality or content of these services.
  • 26. Marketing and Communications - By registering, users consent to receive marketing communications from NEXPER. Users can opt-out of marketing communications at any time.
  • 27. Force Majeure - NEXPER is not liable for any failure to perform due to causes beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, or governmental actions.
  • 28. Feedback and Improvement - NEXPER encourages users to provide feedback. By submitting feedback, users grant NEXPER the right to use and incorporate feedback into the platform without any obligation to the user.
  • 29. Confidentiality of Communications - Communications between users and experts are confidential. However, NEXPER may be required to disclose such communications under legal requirements or to protect the safety and security of users.
  • 30. User-Generated Content - Users retain ownership of the content they generate on the platform. By posting content, users grant NEXPER a license to use, distribute, and display such content. NEXPER reserves the right to moderate and remove content that violates these terms.
  • 31. Disclaimer of Warranties - NEXPER provides the platform and its content on an "as is" basis and makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or completeness of the platform or its content.
  • 32. Age Verification - Users may be required to verify their age to comply with age restrictions. NEXPER reserves the right to request proof of age and take appropriate actions based on the verification results.
  • 33. Notification of Changes - NEXPER will provide advance notice of significant changes to the Terms of Service or Privacy Policy. Users will be notified through the platform or via email.
  • 34. User Accountability and Consequences for Misuse - Users are accountable for their actions on the platform. Misuse of the platform may result in suspension, account termination, or legal action.
  • 35. Reporting Mechanisms - Users can report abuse or violations of the Terms of Service through the platform’s reporting mechanisms. NEXPER will investigate reports and take appropriate action
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  • 36. Usage of AI and Automated Systems - NEXPER may use AI or automated systems to enhance user experience and platform functionality. Users acknowledge and accept the use of such technologies.
  • 37. Jurisdiction Specific Clauses - Users must comply with local laws applicable to their use of NEXPER. Certain provisions of these Terms may not apply depending on the jurisdiction.
  • 38. Professional Indemnity - Experts must hold appropriate professional indemnity insurance where required by law. NEXPER may request proof of such insurance.